Before purchasing tickets carefully review your event and seat selection. Policies set forth by our clients, including venues, teams and theaters, prohibit Raconcert from issuing exchanges or refunds for purchased tickets after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets. Tickets also cannot be refunded or exchanged due to a poor weather conditions at the time of the event. Refunds or exchanges are offered only for event cancellations and/or due to venue structural issues or force major. All other sales are final. Occasionally, events are canceled or postponed or changed by the promoter, team, band or venue. If the event is cancelled/postponed/changed by the promoter, team, band or venue, in most cases, we will issue an automatic refund, your participation will not be required in the process.